Step 1: How to Clear the Cache and Cookies in Your Web Browser
iPhones/iPads
Safari
- Open the Settings app, then select Safari.
- Scroll down, then select Clear History and Website Data.
- Tap Clear History and Data to confirm.
Chrome
- Open the Chrome app.
- Tap at the bottom.
- Tap History, then tap Clear Browsing Data.. you see at the bottom.
- Tap Cookies, Site Data and Cached Images and Files. Make sure you see a check beside them.
- Tap Clear Browsing Data you see at the bottom, then choose Clear Browsing Data to confirm.
Android phones/tablets
Chrome
- Open the Chrome app Chrome.
- At the top right, tap in More
- Tap History and then Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Next to “Cookies and site data” and “Cached images and files,” check the boxes.
- Tap Clear data.
Windows computers
Google Chrome
- Open Chrome.
- At the top right, click on the three dots.
- Click More tools and then Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
- Click Clear data.
Microsoft Edge
- Click the Tools menu (three dotted lines in the upper-right corner), and open the Settings menu.
- Click Privacy, search, and services on the left-side menu.
- Under the section Clear browsing data, Click Choose what to clear
- Select Cookies and other site data and Cached images and files.
- Click Clear Now.
- Close Microsoft Edge completely for your changes to take effect.
Mac computers
Safari
- Click on Safari on the top menu bar.
- Click the Privacy tab.
- Click Manage Website Data…
- Click Remove All.
- Click Remove Now.
- Go to the Safari menu on the top menu bar.
- Select Quit to close Safari and save your changes.
Google Chrome
- Open Chrome.
- At the top right, click on the three dots.
- Click More tools and then Clear browsing data.
- At the top, choose a time range. To delete everything, select All time.
- Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
- Click Clear data.
Step 2: Clear website cache
In case that you are not able to login to the resources pages after completing the Step 1, please clear the website.